Your Privacy Matters

Privacy Policy

We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

We collect information necessary to provide you with quality care services:

Personal Information: Name, contact details, date of birth
Health Information: Medical history, care needs, medication details
Payment Information: Billing address, payment method details
Technical Information: IP address, browser type, device information

2. How We Use Your Information

We use your information for the following purposes:

To provide and manage care services
To communicate with you about your care
To process payments and manage accounts
To improve our services and customer experience
To comply with legal obligations

3. Information Sharing

We may share your information in the following circumstances:

With caregivers providing services to you
With healthcare professionals involved in your care
With payment processors for billing purposes
When required by law or legal process
To protect our rights or the safety of others

4. Data Security

We implement robust security measures to protect your information:

Encryption of sensitive data in transit and at rest
Secure access controls and authentication
Regular security assessments and updates
Staff training on data protection
Physical security measures for paper records

5. Your Rights

You have the following rights regarding your personal information:

Right to access your personal information
Right to correct inaccurate information
Right to request deletion of your information
Right to restrict processing of your information
Right to data portability
Right to object to processing

Privacy Questions?

If you have any questions about our privacy practices or your personal information, please contact our Data Protection Officer:

privacy@upsillion.com

+234 901 048 9643