Terms of Service

1. Agreement to Terms

By accessing and using Upsillion Care's services, you accept and agree to be bound by the terms and provision of this agreement.

2. Services Description

Upsillion Care provides professional home care services including but not limited to:

• Elderly care and companionship services
• Postpartum and newborn care
• Medical and recovery care services
• Specialized care for chronic conditions

3. User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete information about care needs
• Cooperate with caregivers and follow care plans
• Maintain a safe environment for caregivers
• Provide necessary medical information and updates
• Notify us of any changes in health condition or circumstances

4. Payment Terms

All services are subject to the following payment terms:

• Payment is due according to the agreed schedule
• Late payments may result in service suspension
• Refunds are processed according to our refund policy
• Prices are subject to change with 30 days notice

5. Cancellation Policy

Services may be cancelled according to the following terms:

• 24-hour notice required for scheduled visit cancellations
• Emergency cancellations are handled case by case
• Long-term service contracts may have specific cancellation terms

6. Limitation of Liability

Upsillion Care's liability is limited to the following:

• We carry professional liability insurance
• Liability is limited to direct damages up to service fees paid
• We are not liable for indirect or consequential damages
• Clients must maintain their own insurance coverage